Reach us at 8700529995

FAQs

1. Ordering & Shipping

Once your order has been placed, you will receive a confirmation Email. It will include your order number and estimated time of delivery.

Yes, we can modify/change your shipping address provided you contact us within 4 hours of placing your order. However, if the order is dispatched before you contact us the shipping address will not be modified/changed.

1. Contacting us on our customer care number 8700529995
2. Writing to us on [email protected]
3. Submitting “Contact Us” Form and we will get in touch with you.

To track your order.
Visit https://www.delhivery.com/> Select LTL Shipment (LRN) option > Enter your LR number > Click “Track”

Unfortunately after the order is placed, you cannot add new products to the order but you can always place a new order for the desired products. If you wish to remove products from your order, please contact us at customer support to cancel the order so that a fresh order can be placed.

There are no shipping charges.

We aim at delivering the products as fast as we can. It generally takes 5-7 working days to fulfill the delivery. However, due to unforeseen circumstances like bad weather, flight delays, improper logistics infrastructure etc. the delivery might take longer.

AIRTH holds complete right to change/withdraw/revoke/cancel any order or offers at any given time without any prior knowledge or information to the customers.

2. Cancellation, Refund & Payments related

You can cancel the order by:
1. Contacting us on our customer care number 8700529995
2. Writing to us on [email protected]
3. Submitting “Contact Us” Form and we will get in touch with you.

If the unit(s) have been picked up and shipped for your location. You can track the unit(s) at:
https://www.delhivery.com/
You can avail for a Return & Refund after the delivery of unit(s). Please refer Refund, Return and Cancellation Policy for more info.

We will process the payment back in your account within 10 business days.

We will process your order but if the payment does not reflect in our system then we would require you to initiate the payment again

We want to make buying your favourite Airth product online fast and easy, and we accept the following payment options:

  • Net banking
  • Debit card/credit card
  • UPI
  • Bank transfer

Except Cash on Delivery (COD)

3. Product Details

2 years. Please refer the warranty document for complete details.

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