FAQs | AIRTH

FAQ ?

Got any question? We are here to help :)

For further assistance you can email us at Hello@airth.in

How can I check the status of my order?

Kindly ensure you provide your email address and phone number to receive timely updates on the progress of your order. Once your order is shipped from our end, you will receive email notification along with tracking information allowing you to monitor its progress until it reaches your doorstep.

How can I cancel my order?

If you wish to cancel your order before it is dispatched from our warehouse, please send an email to hello@airth.in, stating the reason for cancellation. Once the product is dispatched, reach out to us at the same email address, and our team will work with you to ensure a smooth cancellation process. Your satisfaction is our priority, and we are here to assist you at every step.

How long does it take for order to get delivered?

For shipping within India, delivery takes 3 to 5 Working days from the date of placing the order.

I want to register a complaint regarding the product?

If you have any concerns or would like to register a complaint regarding a product, please contact us at hello@airth.in. Provide us with detailed information about the issue, including your order number and a clear description of the problem. Our dedicated support team will promptly investigate your complaint and work towards finding a satisfactory resolution. Your satisfaction is important to us, and we appreciate your feedback as it helps us improve our products and services.

I need to change my delivery address?

If you need to change your delivery address before your order is dispatched, please reach out to us by emailing hello@airth.in with your correct address details. Our team will be happy to assist you with the necessary updates. Please note that once the product has been dispatched from our warehouse, we regret to inform you that the delivery address cannot be modified. Please ensure the accuracy of your information before your order enters the dispatch phase.

Why is it important to prioritize breathing clean air indoors, especially considering exposure to polluted air outdoors when individuals have to go outside?

Breathing clean air indoors is crucial for maintaining optimal health and well-being, even when individuals are exposed to polluted air outdoors. While outdoor air pollution is a significant concern, ensuring clean indoor air is essential because people spend a considerable amount of time indoors, where indoor pollutants can accumulate and pose health risks. Poor indoor air quality can exacerbate respiratory problems, allergies, and other health issues, particularly for vulnerable populations such as children, the elderly, and those with pre-existing conditions. By prioritizing clean indoor air through proper ventilation, air filtration systems, and reducing indoor pollutants, individuals can mitigate the adverse effects of pollution on their health and create a safer and healthier indoor environment.

If I have an air purifier with me already? Why should I opt for AIRTH AC Purifier?

While your current air purifier may effectively filter out some pollutants, incorporating the AIRTH AC Purifier into your indoor environment offers distinct advantages backed by scientific evidence. AIRTH's unique filter coating, inspired by green tea ingredients like polyphenols and polycationic polymers, demonstrates exceptional efficacy in targeting and rupturing microbes through site-specific actions. Scientific studies conducted at reputable institutions such as IIT Kanpur and IIT Delhi have validated its performance, showing a remarkable reduction in sub-micron particles by 90% within 2 hours and an 80% reduction in PM 2.5 within just 1 hour, even in high pollutant load scenarios. These findings underscore the AIRTH AC Purifier's superior ability to enhance air quality quickly and effectively, surpassing conventional air purifiers. By utilizing AIRTH alongside your existing purifier, you can ensure comprehensive purification, leading to a healthier and more comfortable indoor environment for you and your loved ones.

Product Related FAQs

Have questions? We’re here to help

Air Purifier Module

Is Electricity required for the air purifier to function ?

No, electricity is not required for the operation of this air purifier. It utilizes the airflow from your AC to provide purified air. Simply place it on top of your AC, and within half an hour, you'll experience the positive impact of purified air. It's a convenient and energy-efficient solution for enhancing the air quality in your space.

What is the installation process for integrating the Airth Air Purifier with my AC?

Installing the Airth Air Purifier filter is a quick and straightforward process that won't consume much of your time. Simply place the filter on top of your AC – it's a one-step installation. Once done, sit back, relax, and experience the benefits of fresh and purified air flowing through your AC. Enjoy the improved air quality effortlessly. For more details you can refer to our ‘How to Install Airth Air purifier’ - (1) How to Install AIRTH Air purifier module in Your Air Conditioner

Is the Airth purifier filter compatible with my AC?

The Airth purifier filter measures 2cm x 3cm x 4cm. Before purchasing, please ensure compatibility by measuring your AC dimensions.

Smart Home AQI Monitor

How do I stay informed about the current AQI level?

Stay informed about the Air Quality Index (AQI) level effortlessly with this air quality monitor, which offers precise and real-time monitoring 24 hours a day. You can also connect it to your phone via smart app, allowing you to check the air quality remotely. Stay informed about the air quality in the monitored area conveniently through your mobile device.

Do we need batteries to operate this monitor?

No, it does not require batteries. You can conveniently power it by plugging in via the provided USB cable. This ensures a hassle-free and continuous operation without the need for battery replacements.

What maintenance is needed for this product?

The product requires minimal maintenance as no additional services are needed. Enjoy the convenience of a low-maintenance solution.

Fresh Air Unit

Do I need to buy separate fresh air units for different rooms?

There's no need to purchase multiple fresh air units for the same space. Our Fresh Air Unit is designed to efficiently provide fresh air to a large hall, ensuring effective air circulation to every corner. With its powerful airflow, the unit can cover the entire area, making it a cost-effective and convenient solution for ensuring fresh air throughout the space without the need for multiple units.

Is the electricity consumption high for the Fresh Air Unit.

The electricity consumption for this product is not high. It operates on up to 100 watts, making it an extremely energy-efficient and electricity-saving solution. You can enjoy the benefits of the product without worrying about a significant impact on your electricity consumption.

What health benefits does the fresh air unit offer?

The fresh air unit is equipped with three filters - Pre filter HEPA, medium efficiency HEPA, and high Efficiency HEPA. These filters work together to ensure the circulation of fresh and purified air throughout large spaces, reaching every corner. Additionally, the unit monitors and addresses Carbon Dioxide (CO2) accumulation in your space, contributing to a fresher and healthier indoor environment.